Accepted payment methods
We accept the following payment methods:
Credit card (Visa or MasterCard)
Sezzle 4 interest-free payments
Can I buy your products in a store?
UsaHair.com is an online store. We offer our products exclusively on our website. If you want to order, you have to place your order on our website directly.
Can I cancel my order?
If you'd like to cancel your order, please email us as soon as possible. We will do our best to make the change, but we can't guarantee that we will be able to do so. If it is too late for our team to cancel your order, you can return your order once received for a full refund.
Do you offer wholesale?
Were you looking for a hair extension supplier and/or wigs supplier in America? You can stop searching. We're the answer! For over 10 years, we've been supplying hundreds of hair salons and hair shops with high-quality remy human hair extensions and wigs at affordable prices. We offer different h...
I can't log into my account.
If you are having difficulty logging in, make sure you put the correct email and the correct password. If you have forgotten your password, click on: Forgot your password? You will receive an email with steps to choose a new password.
Why Choose USA Hair?
Orders ship from North America: all orders on UsaHair.com ship from North America, so you can shop with peace of mind!
Quick Delivery & FREE shipping: orders ship quickly and are traceable online 24/7! Orders are delivered between 2 to 9 days. Shipping is always free!
Easy Returns: Friendly h...
My payment doesn't work?
When entering your payment details at checkout, ensure all the information corresponds to the exact information on your credit card. If some information doesn't match, the transaction will not go through.
Please be sure to enter:
The correct credit card number
The correct expiry date
USA Hair Reviews - Read reviews about USA Hair extensions and wigs
Reviews about USA Hair
You can read USA Hair reviews and publish your own USA Hair review by clicking here. Read what other USA Hair customers have to say about their experience purchasing hair extensions and wigs from USA Hair.
POST YOUR REVIEW
USA Hair reviews are also available on Yo...
What is your phone number?
We do not offer support by phone. We only provide support by email.
It's inefficient. On the phone you talk with one person who has to put you on hold all the time to look into an issue. With a ticket, multiple staff members can work on an issue at the same time.
There's no audit tr...
I didn't receive an order confirmation email or a shipping confirmation email?
It can take a few minutes before you receive an order confirmation email or shipping confirmation email.
If you haven't received this email after a few minutes, please look in your:
"Promotion" or "Social" Folder
Search in your emails for usahair.com
Are there duty fees?
No. All orders on USA Hair ship from North America, so there are no duty fees!
Are you hiring?
As one of the fastest-growing beauty brand in North America, we're ALWAYS hiring!
You belong here - Your Career is Calling!
We inspire clients to be fearless, making bold choices in beauty and in life. It’s a fun, fast-paced environment, and we think you would fit right in.
There’s a differenc...
Can I change my shipping address?
If you'd like to change your shipping address associated with your order, please email us as soon as possible. We will do our best to make the change, but we can't guarantee that we will be able to do so.
Comment utiliser une carte-cadeau?
L'application d'une carte cadeau sur notre site web est un processus simple. Tout d'abord, ajoutez les articles désirés à votre panier en les sélectionnant. Une fois prêt à finaliser votre achat, rendez-vous sur la page de paiement. Au moment du paiement, vous trouverez une section dédiée spécifi...
Do you offer a warranty on the product(s)?
At our company, we pride ourselves on providing high-quality products that are designed to last. However, it is not possible for us to offer warranties on all our products. The reason for this is simple: the longevity of the product largely depends on how the user is utilizing it. Some people may...
Frequently Asked Questions
How much is the shipping fee?
Shipping is always FREE on USA Hair!
When will I receive my order?
All orders ship quickly from North America, so expect to receive your order between 2 to 9 business days!
Can I return or exchange an item?
Yes, we accept retur...
Gift Card Abuse Policy
Samples and color rings include a gift card. This gift card is redeemable exclusively on USA Hair, and is not redeemable for cash. Gift cards never expire. If you apply an existing gift card code to purchase a product that includes a gift card, you won't be getting a new gift card code. You can g...
How much is the shipping fee?
Shipping is always FREE on USA Hair! Regardless of how much you order, we never charge any shipping fees.
How to apply a gift card?
Applying a gift card on our website is a straightforward process. First, add the desired items to your cart by selecting them. Once you're ready to complete your purchase, proceed to the checkout page. At the checkout, you'll find a designated section specifically for applying gift cards. Simply ...
How to buy a gift card?
The best gift is right here!
USA Hair gift cards are great for any special occasion: birthdays, holidays, weddings, graduations, or just saying thank you.
Once a gift card is purchased, a code is automatically generated and sent by email to both you & the recipient. Gift cards never expi...
I am unable to pay using Sezzle
Start by first opening an account with Sezzle first. You must have a Sezzle account to complete the order.
If you already have a Sezzle account, ensure your web browser allows pop-ups.
I received a legal letter from your company. What should I do?
If you received a legal letter from our company, start by verifying the legitimacy of the letter by emailing email@example.com
There may be different reasons why you received a legal letter from our company. The details of why you received this letter will be clearly explained in the letter. Ple...
I received the wrong item
Packaging details don't match what's shown on the invoice (Example: packaging says 18 inch, but the invoice shows 22 inch)
We understand that you expect to receive the products you ordered, and receiving the wrong item can be frustrating. Regardless of how careful we are with the packaging and sh...
My order says 'complete' in my account history, but I haven't received it yet.
A 'complete' status means your order was shipped, it doesn't mean that your order was delivered.
Our response to inflation
We pride ourselves on offering high-quality hair extensions and wigs at an affordable price. We know that our customers rely on us for their beauty needs, and we are always working to provide the best possible service.
For now many years, we refrained from increasing our prices. As we're going th...
Still not convinced? Here are 5 reasons to choose us!
Here are 5 reasons why USA Hair is the best hair extensions & wigs shop in North America:
Reason number 1: all our hair extensions and wigs are made of high-quality hair for a natural & discreet result. Our hair went through a strict quality control, so you consistently get high-qualit...
The brand "Quality Hair"
QualityHair.com is a brand owned by USA Hair.
The brand "Tara Hair"
TaraHair.com is a brand owned by USA Hair.
What brands do you sell?
USA Hair is among the largest online retail stores for hair extensions and wigs. We carry different hair brands, including our own brands.
For example, for synthetic hair extensions and human hair extensions, we carry the TaraHair.com brand. We developed this brand as a solution for those who...
What is Sezzle?
Sezzle is a popular and convenient payment option that allows you to split your purchase into four equal, interest-free payments, paid over six weeks. It's a great way to make shopping more manageable and budget-friendly. Here's how it works:
Select Sezzle at Checkout: When you're ready to make ...
Why are prices so low?
USA Hair offers the most competitive prices in the market due to an efficient business model.
We operate our own factories, so we can produce high quality products at very low costs and pass on these savings to customers
We own other hair extensions companies & hair brands, such as Canada Ha...
Why create an account?
You don't have an account registered yet? What are you waiting for?
There are plenty of benefits for creating an account with us!
First of all, you earn exclusive reward points on all your future purchases! The more you buy, the more points you accumulate.
You can redeem those points for di...
You may have unused USA Hair ™ in-store credit
It's Not Too Late To Claim Your USAHair.com ™ Points
Did you know about USAHair.com reward program?
You earn 5 points for every $1 spent on USA Hair. These points can be redeemed for extra discounts on future orders (see discounts chart).
If you placed an order with us, but you weren't sign...